Customer Care
Shipping Policy
Most orders are shipped via USPS Priority shipping. Priority shipping takes an average of 3-5 business days to arrive. These times may also be affected by Covid 19. Our t-shirts are also sent via USPS on most occasions.
- All jewelry is handmade by the owner herself. We ask that you allow up to 3 weeks for your accessories to be created and shipped to you.
- Most shirts are printed by the owner. For the shirts that we don't print by hand, we partner with some of the top rated screen printing companies in the US. Every shirt is made to order. Our 3rd party printing partner will ship your shirt order directly to you. In those cases, it may not be shipped via USPS Priority shipping. You will receive a confirmation email when your order has shipped.
Returns and Exchanges
All sales are final. If you reach out regarding an issue with your order, please contact us within 30 days upon delivery. You will be responsible for return shipping costs. Items must be in their original packaging in new condition with original packing slip and description reason for exchange.
Please return all items to the following address:
Eva Lina Star LLC
4827 Old National Highway
#1096
College Park, GA 30337
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. As long as the merchandise is in the condition listed above, you will receive a store credit.
Privacy Policy
What information do we collect?
We collect information from you when you place an order or subscribe to our newsletter.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name or e-mail address.
Any of the information we collect from you may be used in one of the following ways:
To improve our website. We continually strive to improve our website offerings based on the information and feedback we receive from you)
To improve customer service. Your information helps us to more effectively respond to your customer service requests and support needs)
To process transactions. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
Any additional questions please reach out to Info@evalinastar.com